2. Information We Collect

We may collect the following categories of information:

A. Personal Identifiers

• Full name

• Email address

• Telephone number

• Mailing address

B. Client and Service Information

• Appointment and service history

• Treatment preferences

• Intake form responses and consent acknowledgments

• Communications related to services or inquiries

C. Technical and Online Activity Information

• IP address

• Browser type and device information

• Pages visited, session duration, and interaction data

• Cookies, pixels, and similar tracking technologies

We do not knowingly collect personal information from individuals under the age of 18.

3. Purpose of Collection and Use

We collect and use personal information for legitimate business purposes, including:

• Scheduling, confirming, rescheduling, and managing appointments

• Providing requested services and customer support

• Communicating service-related information and responding to inquiries

• Sending appointment reminders, updates, and promotional communications

• Operating, maintaining, and improving our website and services

• Conducting advertising, analytics, and remarketing campaigns

• Complying with applicable laws, regulations, and legal obligations

SkinSync LLC does not sell personal information.

4. SMS Communications and Express Written Consent

By providing your mobile phone number through our website, booking platforms, advertisements, or digital forms, you provide express written consent to receive SMS messages from SkinSync LLC, including but not limited to:

• Appointment confirmations and reminders

• Service-related notifications

• Promotional messages, offers, and announcements

Message Frequency: Varies based on interaction
Opt-Out: Reply STOP at any time
Help: Reply HELP for assistance

Standard message and data rates may apply.
Your phone number will never be sold or shared with third parties for their independent marketing purposes.
Consent to receive SMS messages is not a condition of purchase.

5. Cookies, Tracking, and Advertising Technologies

We use cookies, pixels, and similar technologies to:

• Monitor website performance and usage

• Improve user experience and functionality

• Deliver targeted advertising and remarketing campaigns

You may manage cookie preferences through your browser settings. Disabling cookies may limit certain website features.

Do Not Track Signals:
Our website does not currently respond to browser “Do Not Track” signals, as no universally accepted standard exists.

6. Data Sharing and Disclosure

We may share limited personal information only with:

• Trusted service providers (including booking systems, SMS platforms, analytics providers, and website hosting services)

• Advertising platforms solely for campaign delivery and performance measurement

• Government or regulatory authorities when required by law

All third-party service providers are contractually required to maintain the confidentiality and security of your information and may use such information only for authorized purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.

Despite these safeguards, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill business purposes, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.

9. California Privacy Rights (CCPA / CPRA)

California residents have the right to:

• Request access to personal information we maintain

• Request correction of inaccurate personal information

• Request deletion of personal information, subject to legal exceptions

• Opt out of marketing communications

• Limit the use or disclosure of sensitive personal information

Requests may be submitted by you or by an authorized agent acting on your behalf. We will verify all requests in accordance with applicable California law before responding.

10. Limitation of Liability

To the maximum extent permitted by law, SkinSync LLC shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to the collection, use, or protection of personal information, except as required by applicable law.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected by an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised Privacy Policy.

12. Contact Information

For privacy-related questions or requests, please contact:

SkinSync LLC
Email: skinsyncusa@gmail.com
Phone: 949-350-7722
Address: 132 Avenida Del Mar, San Clemente, CA 92672
Website: www.skinsyncusa.com